Insurance Questions & Answers
Q: Will I have to pay Armour Xteriors for assistance on a claim?
A: No. At Armour Xteriors you only pay what the Insurance Company agrees to pay and not a penny more.
Q: Should I call my Insurance Company before contacting Armour Xteriors?
A: No. Typically it is better to have someone take a look at the damage before contacting your insurance company. If the damage is not related to something that is covered by insurance, a claim can be made against your policy regardless of whether you receive any money for the claim. In most cases you should contact a licensed contractor to inspect your property first, before filing a claim. If there is damage, we will point it out to the homeowner as well as meeting with your insurance adjuster to make sure the specifications of your claim are correct.
Q: What's the difference between RCV (Recoverable Cash Value) and AVC (Actual Cash Value)?
A: Recoverable Cash Value is when the insurance company holds a portion of the funds back until the repairs are 100% complete. At this time the contractor who handles the repairs will need to provide invoices and proof of repairs to the insurance company, at which point the insurance company will release the "depreciation" on your claim.
Actual Cash Value means your policy is written in a way that does not allow the homeowner or contractor to file for the release of the depreciation on the claim. Actual Cash Value is the total proceeds available for the claim.
Q: What if the estimate from Armour Xteriors is higher than the insurance company?
A: This is a trend with most insurance claims. The insurance company might try to minimize their cost with each claim and rarely allow for the proper amount to complete repairs correctly. Armour Xteriors understands the costs associated with full repair to damaged property. We work with the insurance company to provide estimates and explanations of costs to ensure your claim is handled without the extra burden of costs to the homeowner.